WhatsApp for universities and schools. Your students are on WhatsApp. Your university should be there officially.
Not on a recruiter’s personal phone, and not in a group nobody moderates. One verified institutional number, journeys that answer in seconds, a call booked when it matters, and every message logged.
- Today
- Eduway journey Congratulations, Noora! You are admitted to the College of Engineering. See my next steps
- Student: See my next steps
- Eduway journey Step 1 of 3: confirm your place by 20 July. Stuck? Reply 2 for help.
- Student: 2
- Eduway journey Confirm your place.pdf2 pages · PDF Here is a 2-minute guide to confirming your place. Rather talk it through? Confirm my placeBook a call
Students already open it every day.
In the UAE and Saudi Arabia, WhatsApp is the most used platform among internet users. Students check it between lectures, on the bus and at midnight. The question is not whether to be there; it is whether you are there officially, with consent, and with an answer every time.
8 conversations, on the channel students open.
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Recruitment
Inquiries, answered at any hour
Hi Omar! Yes, engineering accepts Qudurat scores. Want the minimum score for 2027?
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Recruitment
Fair follow-up the same evening
Thanks for visiting our stand today. Here is the scholarship you asked about.
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Onboarding
Admission next steps
Step 2 of 3: upload your passport copy. Reply 2 if you need help.
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Onboarding
Deadlines and payments
Your housing deposit is due Friday. Pay securely with the link below.
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Student life
Class announcements
Dr. Karam: the Mechanics exam moves to room B204, same time.
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Student life
Check-ins when a student goes quiet
Hi Lina, it is Sami, your advisor. We missed you this week. Want to book a time to talk?
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Alumni
Events and reunions
Class of 2016, the reunion is Thursday at 7 pm. Tap to register.
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Alumni
Jobs and giving
A classmate’s company is hiring a civil engineer. See the role in the app.
Most universities are already on WhatsApp. Just not on purpose.
Staff phones and groups today
- Student numbers saved on personal phones
- No record of what was promised to whom
- The conversation leaves when the staff member does
- Nobody covers nights, weekends or holidays
- No consent record, no opt-out
One official Eduway channel
- Your institution’s verified name on every message
- Every message logged with delivered and seen status
- Every conversation stays on your institution’s number
- Journeys answer in seconds, 24/7, in Arabic and English
- Opt-in on every channel, opt-out respected
How it works on Meta’s official platform.
- Official platform
- Eduway uses Meta’s WhatsApp Business Platform, not the consumer app, so every journey sends from one institutional number.
- Your name
- Students see your institution’s display name, approved by Meta, on every message.
- Opt-in first
- Students opt in before you message them first. Opt-outs are honoured automatically.
- Templates
- Messages your institution starts use templates approved by Meta; replies inside a conversation can be free text.
- Fallback
- If a message is not delivered or read, the journey can try SMS, email or another channel instead.
Before we talk.
Is it allowed to message students on WhatsApp?
Yes, when it runs on Meta’s official WhatsApp Business Platform, students have opted in, and messages your institution starts use approved templates. Eduway handles all 3 and logs every message.
What if a student does not use WhatsApp?
The journey falls back to SMS, email, Telegram or voice, so every student is still reached on a channel they read.
Can we send to thousands of students at once?
Yes, as journeys or broadcasts to students who opted in. Each message is personalised with parameters like name and programme, and every delivery is logged.
Does it work in Arabic?
Yes. Journeys, templates and the assistant all work in Arabic and English, right to left included.
Put your university on WhatsApp, on purpose.
See journeys running on a WhatsApp number in your institution’s name, in a discovery session.